A GEM Of An App
No.1 for breakdown cover, GEM Motoring Assist has launched its iPhone and Android App this week, giving customers added reassurance and assistance when on the roads. Free to download fromiTunes and the Android market, the new must-have App with user-friendly menu features invaluable
tools such as ‘Traffic Updates’, an ‘Assist Me’ GPS locater and handy Renewal tab.
Breaking down somewhere unfamiliar can be daunting, but with the new GEM App, next time drivers head off in their car they will be safe in the knowledge that if they break down and need roadside assistance, GEM is there at the touch of a button. Not only does the ‘Assist Me’ button find a motorist’s exact location, it also puts them in direct contact with a member of the GEM Motoring Assist contact centre.
With the new App, congestion can be a thing of the past. Planning ahead with the useful ‘Traffic Update’ button allows drivers to view traffic alerts for the
journey and plan their route to avoid traffic jams, accidents and road works. Perfect for when people need to be somewhere on time, users will love this
What’s more, remembering to renew breakdown cover has never been easier. The ‘My Renewals’ feature helpfully reminds drivers when their motoring cover is up for renewal, to ensure they are always fully covered. Once customers have downloaded the app, they can enter their renewal details and will receive a diary reminder three weeks before they are due to renew their breakdown cover, car insurance, road tax, MOT and car services.
The App is also useful for keeping up-to-date with GEM Motoring Assist news, allowing members to read up on different articles and take part in polls and
competitions using the ‘Good Motoring’ page. With all this information in one place, this App is a must-have for motorists.
David Williams comments, “We are delighted to be launching this new App as we continue to offer our customers the best breakdown service we can. The ‘Assist Me’ button will be very effective when it comes to responding quickly to breakdown situations and can only improve our service even more”.